Last updated: 20 October 2026

This Privacy & Cookie Policy explains how we process personal data when you visit https://sensocial.co, contact us or use our services, in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

1. Controller

The controller responsible for processing personal data on this website is:

Sén Social
Owner: Sanya Malohodzhich Dodevska
Sole proprietorship (Einzelunternehmen)
Rosengasse 9, 2601 Sollenau, Austria

Phone: +43 681 20928642
Email: contact@sensocial.co
Website: https://sensocial.co

2. What data we process and why

Depending on how you use our website, we may process in particular:

name, email address, phone number and company/hotel name
information you provide in our consultation form (e.g. website, social media profiles, services of interest, budget, timeline, location and your message)
content of messages you send us by email or WhatsApp
IP address, browser and device information, and information about your use of the website
cookie and consent settings

We process this data to answer your enquiry and prepare a consultation, to provide our services, to operate and secure the website, to comply with legal obligations and – where you have consented – for analytics and advertising.

The legal bases are Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (enquiries and contracts), Art. 6(1)(c) GDPR (legal obligations) and Art. 6(1)(f) GDPR (our legitimate interest in a secure and functional website).

3. Consultation form and email

When you submit our consultation form, the data you enter is sent to us by email so that we can respond and suggest consultation times. You also receive an automatic confirmation email. We use this data only to handle your enquiry and any resulting cooperation.

4. WhatsApp

If you contact us via WhatsApp, your messages and phone number are processed by WhatsApp (Meta Platforms Ireland Ltd.). Please do not send sensitive information via WhatsApp. You can also reach us by email at any time.

5. Hosting

Our website runs on WordPress and is hosted by Hostinger. When you visit the website, the server automatically processes technical data such as your IP address, date and time of access and browser information. This is necessary to deliver and secure the website (Art. 6(1)(f) GDPR).

6. Cookies and consent

We use technically necessary cookies that are required for the website to work. Non-essential cookies for statistics and marketing are only activated after you have given your consent via our cookie banner (Complianz). You can change or withdraw your consent at any time via “Manage preferences” at the bottom of the page.

7. Google Analytics

With your consent, we use Google Analytics 4 (Google Ireland Ltd.) to understand how visitors use our website, for example which pages are viewed and how visitors arrive at the site. Legal basis: Art. 6(1)(a) GDPR.

8. Meta Pixel

With your consent, we use the Meta Pixel (Meta Platforms Ireland Ltd.) to measure and optimise our advertising on Facebook and Instagram. Legal basis: Art. 6(1)(a) GDPR.

9. Retention and international transfers

We store personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations. Some service providers may process data outside the European Economic Area; in such cases, transfers take place only in compliance with legal requirements and appropriate safeguards (e.g. EU standard contractual clauses or an adequacy decision).

10. Your rights

Under the GDPR you have the right to access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw consent at any time with effect for the future. To exercise your rights, contact us at contact@sensocial.co.

You also have the right to lodge a complaint with a supervisory authority. In Austria: Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Vienna, Austria, dsb@dsb.gv.at.

11. Changes

We may update this policy when our services, the tools we use or legal requirements change. The current version is always published on this website.